Refund Policy

Return Policy for A Dawn Designz:

At  A Dawn Designz, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 7 days of receiving your order.

Return Guidelines:

1. **Time Frame:**
- You may return eligible items within 7 days from the date you received them.

2. **Eligibility:**
- To be eligible for a return, items must be in new, unworn condition, and in the original packaging.

3. **Return Process:**
- To initiate a return, please contact us at adawndesignz@gmail.com with your order number and details about the items you wish to return.

4. **Return Authorization:**
- We will provide you with a Return Authorization (RA) number and instructions on how to return your item.

5. **Return Shipping:**
- Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance.

6. **Refund Process:**
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is in acceptable condition, your refund will be processed, and a credit will automatically be applied to your original method of payment.

7. **Exclusions:**
- Certain items, such as custom orders or items marked as final sale, may not be eligible for return.

8. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.

9. **Refund Timeframe:**
- Please allow up to 10 business days for your return to be processed once it is received. Refunds may take additional time to appear on your credit card statement, depending on your financial institution.

10. **Contact Information:**
- If you have any questions about our return policy, please contact us at adawndesignz@gmail.com.

Thank you for choosing A Dawn Designz. We appreciate your business and strive to provide the best shopping experience possible.